Class Etiquette and Booking Procedures

  • Classes that are required to be pre booked before attending are Spin, Body Bump, Boot camp and Wednesday’s yoga. These classes can be booked from 6am the day after the class has occurred. Bookings can be made by calling the club on 01291 635208 or by emailing mhrs.cwlgs.leisure@marriotthotels.com. Members are asked to be aware that if the email address is used to book that a place is not confirmed on a class unless a confirmation email is received. The leisure team will check this email every half an hour from 6.00am -9.30pm.When booking a class the leisure team will require your name, membership number and a contact telephone number in case there are any last minute changes to the class or if you are on a reserve list and a space has become available.
  •  If you have a place booked for a class and are unable to attend, please contact leisure reception as soon as possible to  cancel your place by calling 01291 635208. The club will then contact any members that are on reserve lists.
  •  If you fail to attend a booked class or call to cancel before the class on 2 occasions you will not be able to attend any booked class for 2 weeks. The member will be called after the first no show and informed of the new policy.
  •  Classes are a group activity; we request that you follow the instructor’s routine.
  •  Please arrive on time for classes to avoid injury and prevent disruption. For any member that arrives late to a class potentially your place will be lost.
  •  Be considerate of other Member’s exercise space.  Please do not crowd a Member who has arrived in class before you.
  •  Gym Bags are not permitted in the studio
  •  We recommend the use of a towel
  •  Please notify the instructor prior to the class if you suffer from any condition that may affect your ability to exercise.
  •  Please sign the register before class commences.
  •  Mobile phones must be switched off at all times.
  •  Minimum age for class participants is 16 unless stated on the timetable.
  •  Please be aware that instructors could be subject to change during periods of holiday or sickness. We will endeavour to display a cover list on the Studio notice board for planned absence but at short notice this may not be possible.
  •  Please refrain from removing equipment

 

 

 

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